Introduction
This Privacy Policy describes how Premium Auto Styling ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, request a quote, opt in to our SMS messaging program, or otherwise interact with our business. By using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect personal information that you voluntarily provide to us when you fill out forms on our website, contact us by phone or email, or opt in to our SMS messaging program. This information may include:
- Full name
- Phone number (mobile and/or landline)
- Email address
- Vehicle information and service interests you provide
- Any messages or details you submit through our forms
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device type, pages visited, and approximate location based on IP. This information is used for security and analytics purposes only.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your quote requests and inquiries
- To schedule and confirm appointments
- To provide customer support and service updates
- To send SMS messages, but only if you have explicitly opted in by checking the corresponding consent checkbox
- To improve our website, services, and customer experience
- To comply with applicable legal obligations
SMS Messaging Program
Premium Auto Styling operates an SMS messaging program with two distinct categories of messages: non-marketing messages (such as quote follow-ups, appointment confirmations, reminders, service status updates, and customer support responses) and marketing messages (such as special offers, discounts, and service updates).
How You Opt In
SMS messages are sent only to individuals who have explicitly opted in by actively checking one or both of the SMS consent checkboxes on our website quote request form. The checkboxes are not pre-selected and must be actively checked by the user. Consenting to marketing messages and non-marketing messages are separate, independent actions — you may opt into one, both, or neither.
Agreeing to receive SMS messages from Premium Auto Styling is never a condition of receiving a quote, scheduling an appointment, purchasing any product, or using any service. You can submit our quote request form and receive full service from us by phone, email, or in person without agreeing to any SMS messages.
Message Frequency & Rates
Message frequency varies based on your interactions with our business and the category of messages you have opted into. Standard message and data rates from your mobile carrier may apply. Premium Auto Styling does not charge for SMS messages.
How to Opt Out
You can cancel SMS messages from Premium Auto Styling at any time by replying STOP to any message you receive from us. After you send STOP, we will send you a final confirmation message and will not send you further SMS messages. To rejoin the program, opt in again by checking the consent checkbox on our website. For help, reply HELP or contact us directly at (320) 250-9884.
Sharing of Information
Premium Auto Styling does not sell, rent, trade, or buy your personal information, and we do not engage in lead reselling or affiliate marketing arrangements involving your information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share limited information with third-party service providers who assist us in operating our business — for example, appointment scheduling software, payment processors, email delivery providers, and website hosting. These providers are contractually required to use your information only for the purposes we have engaged them and to maintain reasonable security practices. As stated above, this does not include any text messaging originator opt-in data or consent information, which is never shared.
We may disclose information when required by law, in response to valid legal process, or to protect the safety, rights, or property of Premium Auto Styling, our customers, or others.
Cookies & Tracking Technologies
Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how our site is used. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. If you disable cookies, some features of our website may not function properly.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take security seriously, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time by contacting us.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we update or correct inaccurate information
- Deletion: Request that we delete your personal information
- Opt out: Unsubscribe from SMS or email communications at any time
- Withdraw consent: Withdraw consent for any optional data uses
To exercise any of these rights, contact us at premiumautostyling01@gmail.com or (320) 250-9884.
Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. Our SMS messaging program is intended for users 18 years of age or older. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective immediately upon posting to this page. The "Effective" date at the top of this page reflects the most recent revision. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Premium Auto Styling
607 First St SE
Saint Cloud, MN 56304
(320) 250-9884
premiumautostyling01@gmail.com